Going by the bush yesterday, the red leaves lie in a ring around the ground below the bush.
Life can be fleeting. Make your moments count.
Start today
From the Collapse of Distinction by Scott McKain
"Scott, I believe the biggest problem in education today is 'Sesame Street'." I immediately responded with a profound, "Huh?"
Calmly my former educator asked me, "Scott, who taught you your ABC's?"
I answered truthfully, "Well, my mother and my grandmother."
"Of course," she said. "However, for the past thirty years, young people have been taught their ABC's by Big Bird, and Pert and Ernie. That means they arrive on the steps of this school for their very first day of formal instruction expecting to be entertained as they are educated."
The truth is you don't have the time or energy to create highly distinctive customer experiences for a widely varied assembly of widely diverse customers.From the Collapse of Distinction by Scott McKain
The Ebert Effect: When people, from their perspective, are inundated with indistinguishable choices, they perceive a product, service, approach, or experience with a specific point of differentiation to be superior.
If you cannot find it within yourself to become emotional, committed, engaged, and yes, fervent about differentiation, then you had better be prepared to take your place among that vast throng of the mediocre who are judged by their circumstances solely on the basis of price. It is the singularly worst place to be in all of business. If you aren't willing to create distinction for yourself in your profession -- and for your organization in the marketplace -- then prepare to take your seat in the back, with the substantial swarm of the similar, where tedium reigns supreme.