Saturday, September 29, 2007

Help Desk Institute Webinars

The first week of October is Customer Service Week. The Help Desk Institute (HDI) is helping to mark this week with a series of webinars.

My buddy Phil Gerbyshak will be presenting:



My hero Kirk Weisler will also be presenting:


If you are a HDI member, consider spending some time with the webinars this week.

If you are not a HDI member, consider joining. The webinars are one good incentive but the others last all year!