Thursday, September 16, 2004

Good Experience

I appreciate good service. I can't stand long lines with no purpose. I admire the Disney way. I look forward to receiving the every other week newsletter from Mark Hurst's Good The last issue was great. This issue goes one better by summarizing his recent posts on the topic of how to make the changes within your own company to create the good experience. Simple ideas. Thought provoking. Good reading!

No comments:

Post a Comment